Quality Guarantee

quality guarantee authenticity guarantee

Three Month Total Satisfaction Guarantee

Our business reputation is built on returning customers and referrals. Vintage Port Shop aims to stand out by offering you a level of service and commitment way above any other direct seller.

  • The Vintage Port Shop offers a three month total satisfaction guarantee on our wines (unless clearly indicated in description - see Terms for details).
  • All of our ports come with a FREE personal message, tasting notes, year description and serving advice (enter your message at the checkout).
  • All of our Vintage Port are advertised with a photograph and a condition report so you can see exactly what you are buying.
  • Our wines are sourced from the best possible provenance and are stored in perfect cellaring conditions.
  • Our minimum order quantity is just one bottle. Many direct retailers only offer wine by the case or a minimum order value.
  • Vintage Port Shop offers a range of gift boxes. We understand that not everybody wants a gift box so we offer a competitive price for the wine or port. For those that do wish to purchase a gift box we offer a wide range to peronalise your gift - rather than just one option.
  • Free standard UK delivery for orders over £100.

We always strive to offer an unsurpassed level of service. If you are happy with our service please tell others. If you are even slightly unhappy please tell us. We are always interested to hear how we might be able to improve - so please contact us with any suggestions or advice.